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Controlling Audio

Use the iPad and the WING CoPilot app to control Mackey Hall audio levels and mute states during the service.

Before Service​

Confirm the Sound System Is On​

Skip this if you already turned on the sound system during setup.

  • Go to the sound system rack.
  • Find the red Power switch. If it is not lit red, turn it on.


Rack Power Switch

  • Locate the amplifier, third unit from the bottom of the rack.
  • Press the amplifier power button at the bottom-right.
  • Confirm the button lights blue.


Amplifier Power Button

Get the iPad​

  • Get the iPad from the top drawer of the sound system rack, unless it is already out from setup.
  • Wake and unlock the iPad.

Connect to the Mixer​

Open WING CoPilot​

  • Open the WING CoPilot app.
WING CoPilot App

Select the Mackey Hall Mixer​

  • On the WING CoPilot home screen, tap WING-PP-23021122.
  • Wait for the mixer controls to open.
  • Do not use the Offline Editor tile for service audio.

Callouts:

  1. Tap the Mackey Hall WING mixer tile.
  2. Use Disconnect only when forcing a reconnect.


WING CoPilot Connect Screen

During Service​

Main Controls​

The main mixer page shows each audio source as a vertical channel strip.

Callouts:

  1. SOLO is not usually needed for normal service control. It will solo just that one fader and essentially mute all other faders.
  2. MUTE turns that channel on or off. Red means muted. Gray means unmuted.
  3. The vertical fader controls the channel volume. 0.0 is the standard volume.


WING Mixer Controls

Unmute One Channel​

If only one source is needed, unmute only that source.

  • Find the correct channel name at the top of the strip.
  • Press that channel's red MUTE button.
  • Confirm the button turns gray.
  • Leave the other channels muted.

Callout:

  1. This example shows one channel unmuted while the surrounding channels stay muted.


WING Mixer Single Unmute

Adjust Volume with the Sliders​

  • Move a channel fader up to make that source louder.
  • Move a channel fader down to make that source quieter.
  • Make small changes and listen before adjusting again.
  • Avoid large jumps during the service.

Callouts:

  1. The vertical fader is the volume slider for that channel.
  2. The number shows the current fader level. 0.0 is the standard volume.


WING Mixer Sliders

Unmute the Music Microphones Together​

The music microphone group is tied to channels 8-10: Piano, Organ, and Instrument. Use this when the music microphones need to come on together.

  • Press the small red 1 group button in the lower-left of the screen.
  • Confirm the MUTE buttons on channels 8-10 turn gray.
  • Leave channels muted if they are not being used.

Callouts:

  1. The small red 1 button controls the music microphone group.
  2. Channels 8-10 are the music microphone channels that should change from red to gray.


WING Mixer Group Unmute

Troubleshooting​

Force a Reconnect​

Sometimes WING CoPilot appears connected but stops responding correctly. If the app is stale, force a reconnect.

  1. On the mixer page, press the green Wi-Fi button at the top.


WING Mixer Wi-Fi Button

  1. On the home screen, press Disconnect.
  2. Tap WING-PP-23021122 again to reconnect.
  3. Confirm the mixer controls reopen and respond normally.


WING CoPilot Disconnect Button